Popular Questions

Why won’t Sonos find my speaker?

Go to Settings > System > Find Missing Product and follow the on-screen steps. Your Sonos speaker may have disappeared from your Rooms list if it has lost power. Make sure the speaker’s power cord is plugged in firmly and connected to a working power outlet.
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How do I make Sonos discoverable?

  1. Open the Sonos app for iOS or Android.
  2. Tap Set up a new system, then create or sign in to your Sonos account.
  3. Tap Add on the popup showing your Sonos product. …
  4. Follow the steps in the app to set up Sonos One and add your music and voice services.

How do I reconnect my Sonos speaker?

  1. Unplug the power cord.
  2. Press and hold the Join button ( or ) while reconnecting the power cord. …
  3. Continue holding the button until the light flashes orange and white.
  4. The light will flash green when the process is complete and the product is ready to be set up.

How do I connect my Bluetooth speaker to Sonos?

When you have a solid white light, press and hold the power button again. Listen for the chime and release the power button. The LED light will flash blue, indicating it is in Bluetooth pairing mode. Select Sonos Roam in the Bluetooth settings list on your phone.

Why can’t Sonos be found?

Make sure you’re connected to the right Wi-Fi network Go to the Wi-Fi settings on your computer, phone, or tablet, and confirm it is connected to the same Wi-Fi network as Sonos. Check that your device isn’t connected to a guest network as this can prevent your device from connecting to Sonos.

Why is Sonos speaker not working?

Sequential reboot to refresh your network and all your Sonos devices connection. Unplug your network devices (modem, router, any wireless access points on the network) from the power and wait for 60 full seconds before you plug it back in. Once the router is back online, unplug all your Sonos devices from the power.

How do I put my Sonos One in pairing mode?

Open the Sonos app for iOS and Android. From the Settings tab, tap System. Under Products, tap one of the speakers you’d like to use in your stereo pair. Tap Set Up Stereo Pair (or Create Stereo Pair if using the Sonos S1 Controller) and follow the in-app instructions.

How do I add a speaker to Sonos?

  1. Open the Sonos app on your iOS or Android device.
  2. From the Settings tab, tap System > Add Product.
  3. Follow the on-screen prompts to add your product to your system.

Why won’t my Sonos Connect to New WiFi?

Connecting Sonos to a new router Open the Sonos app and wait while it searches for your Sonos system. If the app shows “We can’t connect to Sonos,” tap “This isn’t working”. Tap “More Options”, then “Update Wi-Fi Settings”. Follow the instructions to connect Sonos to the WiFi network.

How do I reset my Sonos WiFi speaker?

  1. Unplug the speaker.
  2. Press and hold the Connect button located on the back of the speaker. …
  3. Continue holding down the Connect button until the speaker’s light starts flashing white and amber.
  4. When the light starts flashing green, the speaker has been reset.

How do I reset my Sonos WiFi to a new speaker?

If some of your Sonos products are missing from your Rooms list after you’ve wired a Sonos product, reboot all missing Sonos products in your household, then go to Settings > System > Network > Wireless Setup to connect them to the Wi-Fi network.

Does Sonos work with Bluetooth speakers?

Other Sonos speakers require Wi-Fi to play music, podcasts, audiobooks, and other content from popular streaming services. But the first time ever, Sonos will support Bluetooth pairing, letting you play any audio from a Bluetooth-enabled device and ensuring that the speaker will work at times when Wi-Fi is unavailable.

Which Sonos speaker has Bluetooth?

Most of the Sonos speakers we’ve tested can’t stream audio over Bluetooth. However, there’s currently one Sonos speaker with Bluetooth compatibility, the Sonos Move.

Is Sonos compatible with Bluetooth?

Portable Sonos products can connect to your devices using Bluetooth. To pair with a Bluetooth device, you must first put your Sonos product in Bluetooth discovery mode.

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