- On Etsy.com, go to Shop Manager.
- Go Settings and select Options.
- Select the Close Shop tab.
- Select Close Shop. Please answer our short survey before closing your shop.
Can I delete my Etsy account?
You can permanently delete your Etsy account from your Privacy settings. Scroll down to Permanently close and delete your Etsy account and click Begin the process. If you don’t see the Close Account button, you may have an amount due on your statement or an open case reported in your shop.
Why can’t I close my Etsy shop?
You will not be able to close your Etsy account if you have outstanding payments due to Etsy. You will need to pay these before closing your shop. If you close your Etsy account, you will lose your shop name – this will go into Etsy shop heaven, and no one, including yourself, will be able to recover that name again.
Can I close my Etsy shop and open a new one?
Yes, you can close your Etsy shop and open a new one. However, if you have any items in your shop that are not yet shipped to buyers, you will need to ship them out before closing the shop. You can also contact Etsy Support for more help with this.
How do I rename my Etsy shop?
- On Etsy.com, click Shop Manager.
- Click Settings.
- Click Info & Appearance.
- Click Change next to Shop name.
- Enter your new shop name.
- Click Save.
What happens when you close your Etsy shop?
Closing your Etsy account: When you close your Etsy account, your account becomes inactive, and you have the option to reopen it. Closing your Etsy shop: If you want to close your shop and continue buying on Etsy, you can close your shop instead of your entire Etsy account. You can reopen your shop at any time.
What does it mean when an Etsy shop is closed?
If your shop is closed or suspended, Etsy expects you to resolve any open orders. Depending on the situation your shop is in, you must either issue buyers a full refund or fulfill your orders.
Why do Etsy shops get suspended?
Etsy suspends accounts when we have reason to believe our policies have been violated to help ensure the integrity of our marketplace.
Can you have more than 1 Etsy store?
Yes, you can have more than two Etsy shops. Follow the same instructions in this article to open further shops. Be sure to accurately represent your businesses and make sure that each account complies with Etsy’s Seller Policy.
Why can’t I open Etsy shop?
If Etsy Payments isn’t available in your country At this time, sellers in certain locations where Etsy Payments isn’t available won’t be able to sign up to sell on Etsy. If you don’t see your country in the dropdown menu during the shop opening process, then selling on Etsy isn’t available in your country at this time.
Is it safe to purchase on Etsy?
If you supply materials for a custom order from a shop, you do so at your own risk. In some circumstances, Etsy may use a third-party encryption service, SendSafely, to securely request additional information to confirm a transaction, such as a copy of government-issued photo ID.