Popular Questions

Can I delete my Etsy account?

You can permanently delete your Etsy account from your Privacy settings. Scroll down to Permanently close and delete your Etsy account and click Begin the process. If you don’t see the Close Account button, you may have an amount due on your statement or an open case reported in your shop.
Can I delete my Etsy shop and start over? how to permanently delete etsy shop.

Why can’t I close my Etsy shop?

You will not be able to close your Etsy account if you have outstanding payments due to Etsy. You will need to pay these before closing your shop. If you close your Etsy account, you will lose your shop name – this will go into Etsy shop heaven, and no one, including yourself, will be able to recover that name again.

Can I close my Etsy shop and open a new one?

Yes, you can close your Etsy shop and open a new one. However, if you have any items in your shop that are not yet shipped to buyers, you will need to ship them out before closing the shop. You can also contact Etsy Support for more help with this.

How do I rename my Etsy shop?

  1. On Etsy.com, click Shop Manager.
  2. Click Settings.
  3. Click Info & Appearance.
  4. Click Change next to Shop name.
  5. Enter your new shop name.
  6. Click Save.

What happens when you close your Etsy shop?

Closing your Etsy account: When you close your Etsy account, your account becomes inactive, and you have the option to reopen it. Closing your Etsy shop: If you want to close your shop and continue buying on Etsy, you can close your shop instead of your entire Etsy account. You can reopen your shop at any time.

What does it mean when an Etsy shop is closed?

If your shop is closed or suspended, Etsy expects you to resolve any open orders. Depending on the situation your shop is in, you must either issue buyers a full refund or fulfill your orders.

Why do Etsy shops get suspended?

Etsy suspends accounts when we have reason to believe our policies have been violated to help ensure the integrity of our marketplace.

Can you have more than 1 Etsy store?

Yes, you can have more than two Etsy shops. Follow the same instructions in this article to open further shops. Be sure to accurately represent your businesses and make sure that each account complies with Etsy’s Seller Policy.

Why can’t I open Etsy shop?

If Etsy Payments isn’t available in your country At this time, sellers in certain locations where Etsy Payments isn’t available won’t be able to sign up to sell on Etsy. If you don’t see your country in the dropdown menu during the shop opening process, then selling on Etsy isn’t available in your country at this time.

Is it safe to purchase on Etsy?

If you supply materials for a custom order from a shop, you do so at your own risk. In some circumstances, Etsy may use a third-party encryption service, SendSafely, to securely request additional information to confirm a transaction, such as a copy of government-issued photo ID.

How do I sell after being banned on Etsy?

  1. Click on the Register button.
  2. Use a new email address to make a new Etsy store.
  3. After filling out the details, including name and password, click Sell on Etsy.
  4. That’s it. Open your Etsy shop and start selling again on the platform.

How long does it take to Unsuspend Etsy shop?

Etsy gives you five days to respond to their request, and to start preparing for a possible suspension. Finally, keep an eye on your reviews and shop rating.

How long does it take for Etsy to Unsuspend your account?

Depending on what you contact them about, it can take anywhere from 24 hours to 7 days to get a response.

How do I manage multiple shops on Etsy?

If you have multiple Etsy shops you can manage your sales events for all of them under one Etsy On Sale account. To add another shop to your account go to My Shops and click Add another shop. Sign in to Etsy with the credentials for the additional shop you wish to add and authorize access.

Can you link two Etsy accounts?

You can’t merge accounts. You will probably need to close one. If you have a shop attached to one of them, that’s the best one to keep. If you have a shop and have more than one account, all accounts need to be declared on all profiles and in every shop you have.

Can you sell the same product as someone else on Etsy?

You can have someone manufacture items for you but you have to apply to etsy before doing so. And the design has to be yours. Or, you can make jewelry or whatever at home and have people working for you such as family members helping you make the items. You have to name them in your about page.

Which country uses Etsy most?

  • United States. The number of United States sellers is substantial. …
  • United Kingdom. …
  • Canada. …
  • Australia. …
  • France.

What countries are allowed to sell on Etsy?

  • Australia.
  • Austria.
  • Belgium.
  • Bulgaria*
  • Canada.
  • Croatia*
  • Cyprus.
  • Czech Republic*

Can I open an Etsy shop from another country?

How to sell internationally on Etsy. Setting up your Etsy shop for international sales is relatively straightforward as you just need to set up shipping rates for other countries and areas, and translate your listing titles and descriptions.

Does Etsy refund you if scammed?

In most cases, Etsy will refund a buyer’s money if they’re scammed. Etsy will require proof that the item purchased was not delivered or is not-as-described. If the item was purchased using PayPal, Etsy might require the buyer to dispute the case through PayPal.

Can you get scammed on Etsy as a buyer?

An Etsy seller never has access to a buyer’s credit card information. So a buyer may get scammed on one purchase, but as long as they don’t purchase from the same seller again, the seller can’t steal more money from them. The best way to avoid getting scammed on Etsy as a buyer is to take precautions before purchasing.

What happens if you get scammed on Etsy?

If this happens, you can always open a case for a refund and Etsy will look into it. You can even call Etsy support and have one of their team members look at the case and they can help further. They have very good customer service so in the slim chance you do get scammed, you will get reimbursed.

What happens if someone reports your Etsy shop?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

How do I unfreeze my Etsy shop?

Go to this page to reopen a closed account on Etsy, and select Reopen your account. Enter the email address associated with the closed account. You’ll receive an email from Etsy with a link to reopen your account. Click the link to reopen your account.

How many warnings do you get on Etsy?

Shops can receive two customer service warnings within two years. If a shop continues to get low reviews or open cases even after these two warnings it will be reviewed for permanent suspension.

Does Etsy read your messages?

Buyers will see the new Conversations interface anywhere they can contact a seller. A chat window will open, and buyers will see any reply you send immediately in the window.

Why is Etsy blocked?

Reason One: The Wrong Product The primary reason for being banned from Etsy is that you are selling the wrong product. According to the Etsy house rules, you are allowed to sell handmade, vintage (over 20 years old), and crafting products.

How do I talk to someone at Etsy?

You can call an Etsy customer service phone number (1-844-935-3879 in North America) to get help with more advanced buying or selling issues.

What can’t I sell on Etsy?

The following types of items are prohibited or restricted on Etsy: Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs. Animal Products and Human Remains. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons.

Does Etsy check IP address?

Etsy uses IP addresses (your home internet provider link) to track shops.

Does Etsy have live chat?

Go to the Etsy Forums and look at the top right of the page. You’ll see a link for chat, and the three main chat rooms. Click on “chat rooms.” (You can also click red, green, or blue, to be taken directly to that chat room.)

How many shops are on Etsy?

CharacteristicEtsy sellers in 1,00020192,69920182,11520171,93320161,748

Can you have two Etsy shops on the app?

Here comes the Saviour, You can add multiple Etsy Shops on “Sell on Etsy” App. To keep away from duplication, You need to mention “about another shop” in your account profile. To manage your payments, You can use the same credit card and bank information.

Can you sell Printables on Etsy?

Yes, you can sell something like printables on Etsy – and never have to ship a thing! Creating printables on Etsy can be a great side hustle because you just need to create them once, and you can sell them an unlimited amount of times.

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